Shipping policy

Shipping Policy – Biotoria

At Biotoria, we are committed to delivering your orders safely, efficiently, and on time.

Order Processing

All orders are processed within 2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Standard delivery takes 3–5 business days after order processing.
Delivery times are estimates and may vary due to courier delays, weather conditions, customs clearance (if applicable), or other unforeseen circumstances.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before payment is completed.

Order Tracking

Tracking information will be sent via email once your order has been shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Biotoria is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Contact Information

Store Name: Biotoria
Address: 123 Gloucester Rd, South Kensington, London SW7 4TE, UK
Phone: +44 2066029258